Returns & Exchanges
We want you to love your fashion finds from the Ariana Grande official store, but if you are not completely satisfied, we accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags remain attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all apparel tags are intact and the packing slip is included inside.
Label and Ship
Print the prepaid shipping label provided by the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing